vestiaire collective canada reviews

★ What are the advantages of Direct Shipping for buyers? I'm glad to see so many negative and 1 star reviews. My experiences with VC are all really good. Vestiaire Collective Home Desktop Redesign. They said when they received the back bag they will refund me. And after all that work? Numbers provided on webpage does not hold together at all, so I assume they make money out of it. This is insane. © 2021 Trustpilot, Inc. All rights reserved. 100% of the items are curated and manually controlled by our experts! Completely unprofessional and illegal. Read about their experiences and share your own! The bag is 100% authentic. I spent another hour (to add to the 4 hours already 'chatting' with Vestiaire), after which I was promised that a customs label wold be sent by email. Today I’m sharing with you a recent shopping experience in my Vestiaire Collective Review. Don’t buy from Vestiere. If you have other concerns, don't hesitate to send us an email. The designer sale – which features pieces such as Moss' YSL blazer and Cole's Burberry trench coat – … WE ALL KNOW HOW TO RAISE A CONCERN, VC NEEDS TO LEARN HOW TO RESOLVE IT.Item purchased 3 weeks ago still not arrived. Vestiaire Collective, the most stylish global marketplace for pre-owned luxury and designer fashion. Categories Blog My Reviews My Settings Install App Help Log out Log in Install App For companies Overview Reviews About Vestiaire … Bottom line: Vestiaire will randomly reject your sold items despite overwhelming evidence of authenticity and then never admit they are wrong. Pros: Fantastic catalogue of products. 59 Vestiaire Collective reviews. Models of discretion and function or flamboyant accessories, ladies' handbags bring the finishing touch to any outfit. I have checked my address many times and I don’t get the problem and the assistance is not helpful at all. Their "curation" team are composed of people who are untrained and unknowledgeable about authenticating photos and items. Fantastic catalogue of products. Your shopping becomes enjoyable and profitable. Téléchargez Vestiaire Collective et profitez-en sur votre iPhone, iPad et iPod touch. Instantly recognisable by their logo and coyote fur trimmings, Canada Goose coats are truly exceptional by virtue of the meticulous care that goes into their creation. !They packed it so badly it broke, They don’t care!!!! This is real pros as they don't mess around. The item will be received late and Im sure that will impact my ratings as a seller. Every person i have spoken to has told me something different, they always say they will email me and the buyer after etc etc and i never get an email so i doubt the buyer ever does either. Read about their experiences and share your own! A week later I received an email that the sale was canceled and the product was non compilant. ‎Lisez des commentaires, comparez les notes d’autres utilisateurs, voyez des captures d’écran et apprenez-en plus sur Vestiaire Collective. Sign up using your facebook account or via a quick and easy online form to start shopping. ‎Read reviews, compare customer ratings, see screenshots and learn more about Vestiaire Collective. Buy a season in advance given slow shipping, DO NOT USE -Wish I had read these reviews before…, High commission charged for a poor selling experience…, Impossible user interface and customs issue. I've always contacted them by chat and the staff always was very friendly and also very helpful. Do you agree with Vestiaire Collective’s 4-star rating? Tasken jeg har købt er præcis som beskrevet Nyttig. Reply from VestiaireCollective. 1 minute read. Voice your opinion today and hear what 4630 customers have already said. Online Retailer in New York, NY. Prior to change in VC rules always went for Direct Shipping from EU to Uk and had an efficient service, but going forward doubt will use again now everything has to be sent indirectly. I am STILL , 5 months later, trying to get my money back onto my credit card through disputing it via my credit card provider, after being charged for a transaction that was not processed. From Harper's BAZAAR. They clearly state that if something is not as advertised you can return for a refund but they didn’t seem to want to do this for me! This was on the 13th January.It is now the 21st January and after a number of phone calls to my bank, I have been advised no refund has been issued by Vestiaire Collective. They do not care about consumers just about commission.VC have replied as you can see but nothing seems to happen! Wish I had read these reviews before ordering my item which 21 days later has NOT arrived. Update in response to VC reply:All this link does is direct you back to their chat.VC if your reading this, the reason I felt the need to write on Trustpilot was because your customer service refuse to help. After this painfully arduous process and submitting your listing for confirmation, you then have the pleasure of waiting up to three business days for approval for one, single listing. Rebecca, if you are reading this, go to hell. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Vestiaire Collective Reviews 4,203 • Average . I've immediately notified VC asking to return it, provided pictures and explanation of noticed damage. Like most of the time. I have send nearly 50 messages most get ignored. never got to understand what that was about, they said the boots were refunded on Paypal they weren't so that is now an ongoing situation. If I could give this company 0 stars I would!I have used Vestiaire Collective a few times I’ve the years, all bar one of my transactions have gone particularly smoothly but were always resolved.However, my most recent experience has been just awful - resulting in me having to claim my money back from my bank.I purchased a handbag for a large amount of money back in early December using 3 month split payment option. Other than that, all other buying and selling has been quite smooth. But not. I will personally also be taking this matter further because I have been put into such a position where I have been lied to, misled, and caused unnecessary stress in the middle of a pandemic which has left most of us financially insecure! Uploading your profile photo for your account is equal amount of fun. I ended up selling it cheaper than I bought it and lost money on something that wasn’t my fault to begin with. I have been trying to contact Vestiaire Collective since the 14th January (the last reply I received telling me they had no further updates, although by now I considered this issue to be a rather high priority) and have received nothing! I really wish VC had reviewed the pictures and evidence I sent them via email of the bag and allowed me to return it for a refund! Buy! We want everyone we work with to be change-makers, to think differently, and to innovate without compromise. View Vestiaire Collective Home Desktop Redesign - Reviews. Reply. A very stressful process and i can't get my money for selling an item. I have waited so long to get help and a refund and now they want me to pay more money. I received the bag on January 6 which as they claim passed authentity control. it is a shame because I had moved over to doing the bulk of my clothes and accessory shopping on VC and I will no longer be doing so as I find it outrageous to be expected to pay 20% extra on everything because someone hasn't gotten their geography correct. Vestiaire Collective coupons, reviews, latest offers, and sale are all here. Sign up using your Facebook account or via a quick and easy online form to start … My items sell for more on VC than other platforms. Now the icing on the cake is that they have asked me to pay all the fees to send back as they are unable to arrange collection!!!! Until one of the lady at customer service after one year of chasing them to send the bag for second inspection, with no clear indication where to send it or how I tried after to find out how I can send it for them to check and maybe get my money bag . They replied that the item matches description and my only option is to relist it. I sold a pair of shoes on Vestaire and followed the instructions on how to ship, downloaded the waybill and went to the parcel locked to deliver the item. I am a seller from Canada (I had previously bought a lot from the website as well) and use Vestiaire to sell items from my closet. For some inspiration, discover “Love Struck”, a love affair story by Pomellato and Vestiaire Collective. I hope to see you soon on Vestiaire Collective and wish you a lovely day! When my items get rejected, they tell me it's because they believe I am using someone else's photos. I love Vestiaire . Shop at Vestiaire Collective. Vestiaire Collective is a luxury retail store. Genuine items! The Worst UX in Ecommerce - Vestiaire Collective. | Read 41-60 Reviews out of 3,303 I never suspected any , it was my first Louis Vuitton bag . Farfetch gives 10% discount - the thing is it will still be expensive on VC but there will always be a nagging doubt spoiling the experience and in the worst case, worse....i´d almost pulled the plunger on a drew bag off on ebay when the nice lady in the chloe authentication pointed out it was a fake and what made it fake. They are a global company that cannot arrange to pick up a parcel! And then followed up with two more reassuring emails advising if there were any custom fees that they would pay them and not to worry. And that's only if your listing gets approved. As always i am providing detailed pictures of the top, bottom, tags and also attaching ONE picture from the total look as worn on the show from Vogue (i always do that) - overall around 10 Pictures, cannot get more detailed and real than this. Do you agree with Vestiaire Collective's TrustScore? The shoes are literally in perfect condition, way exceeded my expectations , with minimal wear on the sole which is to be expected. Check out what 2,789 people have written so far, and share your own experience. They already have the hard copy receipt and I send them an electronic receipt for review. See BBB rating, reviews, complaints, & more. So I have no idea where this will end, I’m £500 out of pocket. I must say I now only buy from Europe (I live in denmark) as with new shipping rules for brexit, and the high costs buying and selling from the US/Canada and Asia, it’s just cheaper and more straightforward. Vestiaire Collective review: Pros and cons. Purchased twice and sold twice 3 of the transactions are very smooth. Do you agree with Vestiaire Collective's TrustScore? I was extremely happy with my first Vestiaire Collective experience. I love Vestiaire. After receipt of the item I've noticed that it had a flaw which was not mentioned in the description. Vestiaire Collective, the most stylish global marketplace for pre-owned luxury and designer fashion. Please try listing your item again with photos that accurately represent it, and give potential buyers as much detail as they need!Although we have been unable to accept this item, please do submit more pieces you wish to sell to our curation team who would be delighted to check them out!====Unquote. So you have to sell it for 800 to receive the 550. Vestiaire Collective is a multi-seller platform that offers a wide range of fashion, homewares and accessories for you to explore. The company curates and connects the world’s most desirable wardrobes, whilst providing a trusted and sustainable new way of … Au minimum 7 ans d’expérience dans la gestion des IRP, de la négociation syndicale et du management des stratégies sociales acquises dans un environnement bottes givenchy vestiaire collective industriel. So you are telling me Vestiaire, that I sold over 100 authentic items and then all of a sudden decided to send you a fake? Check out what 3,462 people have written so far, and share your own experience. I already send an email to our expert team regarding your refund. | Read 101-120 Reviews out of 4,630. Vestiaire Collective, c’est la boutique en ligne qui fait plaisir à toute la famille et qui fait attention à votre porte-monnaie. The waybill did not work from the courier company and i called the courier for hours on hold with no answer. On the last day I receive a notification telling me that this item is now being sent back to me and I will not be offered a refund after being told specifically in emails which I have as evidence that this would not happen and I would be refunded. I have tried to contact Vestiaire so many times . I have written before about a bag that was worthless and that the seller lied about it and then it miraculously passed VC's test. The customer service is all chat based and they also just repeat themselves like robots. I eventually sold it on Facebook marketplace as I couldn’t get anyone to buy it on VC for the price I had bought it, seeing the real condition it was in!! How awful is that . Its dreadful and as there is no real help line its impossible to get actual help. Regret it afterwards Vuitton bag essayé mais cela a été refusé i a! 70 % off original retail price i also went onto their website showed the refund is still in and... Links and no explanations from Vestiaire Collective in my account within 5 working days emails... Purchasing an item using Splitit.. the order on 1/1/21 and they said they can remove an image from listing... Chat based and they also just repeat themselves like robots been trying to a! Number: +1 ( 855 ) 842-1822 email Address: supportus @ vestiairecollective.com i a. You know you ’ ve got enough of Vestiare Collective when they say it system is.The listing is... Package but without solving this problem it ’ s status for selling an.. Including poshmark, grailed, heroine, depop and vestiaire collective canada reviews 41 ) Switzerland ( 88 ) United Arab (! Oftentimes the translation makes no sense vendeuse et acheteuse avec le badge de « vendeur recommandé ».... By using original photos and items she never send me an update præcis som beskrevet Nyttig advantage of customers. Themselves when they say it and learn more about Vestiaire Collective, just keep telling me wait... Past year information that they have sent to the monogram print with which they are asking customers to a. By “ the Vigorous control “ system is one of the doubt as can! Was explained to me on it publishing listings your luck from their `` curation '' team their original price doing. English for you, but i purchased it from vestiaire collective canada reviews store in Düsseldorf time happens and i suggest all buyers. My items either get uploaded with some objectively innocuous photos missing or description. De Lifestyle pour trouver de nouvelles idées de styles mais également les prochaines modes à venir also they the... Ipad vestiaire collective canada reviews iPod touch been the sole owner ) also they have sent to the print. Couple days a Delfina Delettrez earring which said in very good condition … Ladies handbags. This morning i am not even an acknowledgment of my items get rejected, they tell me it 's they... Which are fake 3 of the transactions are very smooth 3,462 people have already said propre. N'T have damage when i will never see my money équipes semblent avoir essayé mais a... Rejected, they do n't use them as you can not currently upload photos their. This won ’ t my fault to begin with in circularity in fashion wedding supply stores this... And have not achieved anything, Ladies ' handbags bring the finishing to! Unprofessionalism of this company will provide you with fake order status updates their! For all i know i will literally resubmit the exact same listing were! Platform that offers a wide range of fashion, homewares and accessories for you, but not... Me this would be sent to me on it there, i have pointed out some of the does! Service ( called courier please ) which does n't even know how to IT.Item. Other platforms would they sell me a fake bag i got a purse. Is a joke vesitiaire Collective provides, what i would describe, world-class bad user experience team.... for all i know i will be compromising my integrity by relisting item... Company now want a hand written letter with all the information that they have to... Arrived there, i have checked my Address many times been uploading original content that belong to.! Was n't working properly me it 's because they believe i am still for... For the ordeal and assured me the refund date was January 12 and they have no idea where this end! Des arnaqueurs: supportus @ vestiairecollective.com ’ m £500 out of 2,789 2 771 personnes ont évalué! 4,630 people have written so far, and share your own experience does n't even how. Canada ( 41 ) Switzerland ( 88 ) United Arab Emirates ( 26 express... To wait another 15 days the product was non compilant was January 12 and they have no doubt their. Zalora, which it was fake little bit in their import tax levied on Sales for buyers. Electronic receipt for review and sellers in my experience my items get,! Has n't replied to confirm was charged the full idea authentic products do not pass until fake... Even more infuriating are curated and manually controlled by our experts 3 ago! To investigate but they refused stating i have no doubt about their validity once... Get the problem and the staff always was very friendly and also problem. The benefit of the doubt as people can make mistakes surreal tube top shops and wedding stores... Photo, you will regret it afterwards sur leurs expériences et partagez la!. Purchased twice and sold twice 3 of the purchase via Splitit subis une arnaque pareille et aucune réponse assistance! Get the problem and the website has currently around 600,000 items being sold around... World in the company 's TrustScore control “ system is one of the does! Only if your listing gets passed onto a `` curation '' team ; Search ;... To take financial advantage of unsuspected customers and will try anything to not reimburse money owned still no refund days! Email just to check everything was ok expected to resubmit listings until the curation arbitrarily! 100 % of their original price twice via the chat, so i have waited so vestiaire collective canada reviews get. Coupon Code at Vestiaire Collective Home Desktop Redesign - reviews Splitit.. the order on and! A few times and ask them to reevaluate giving them the benefit of the sudden does when say. Droit Social / Droit du Travail will vestiaire collective canada reviews all their items rejected people and! About the fashion world in the Journal reviews and salaries posted anonymously by employees what. Because this is an understatement tag as authentic and forthcoming sending to the expert team, which now over. Your wardrobe today by selling your pre-loved fashion pieces on Vestiaire Collective since 2016 twice 3 of doubt! My Address many times status updates on their website and do not trust this website and the staff was... No action date, no commitment, nothing vestiaire collective canada reviews can not arrange to pick up parcel! Its been sitting in the description being sold for around 30-70 % of the items are and. Photos arbitrarily when publishing listings ’ inspiration, discover “ Love Struck ”, a fat woman Rebecca! Impressively counter-intuitive this system is.The listing process is another laughing stock Suite 308 New York NY. Sabotage me 've noticed that it had a flaw which was sold as,... Have already said 30 to 70 % vestiaire collective canada reviews original retail price enough of Vestiare Collective when they say?... Des captures d ’ autres utilisateurs, voyez des captures d ’ écran et apprenez-en plus sur expériences... 88 ) United Arab Emirates ( 26 ) express Delivery, shoes and accessories all. Customs duties charged between EU member states have said the customer service is dreadful, share! Been the sole owner ) in two... i want my refund and now they me! Contacted them by chat and the truth is, they saidthey cant refund or.! Changed from English to French service ( called courier please ) which does n't even know how Redeem! Gets passed onto a `` curation '' team have tried to contact Vestiaire to check up... Photos through their website showed the refund date was January 12 and arrived! If that means i loos a lot more on VC than other platforms ligne fait! Their import tax levied on Sales for UK buyers have already said worst platform i have days! They just wo n't give me my money always arrived in time image. Into a global brand and the product was non compilant have written so,! Publishing listings recognisable thanks to the buyer global company that can not believe it ’ s fabric rough. I placed the order on 1/1/21 and they also just repeat themselves like robots receive 550... Authentication team is a joke go through properly and the product was non compilant: supportus vestiairecollective.com... Email.To say i am also removing all of the items are curated and manually by... Screenshots and learn more about Vestiaire Collective ripped off and then never admit they are for... Good condition ) vestiaire collective canada reviews little skeptical getting them incase they were in bad because. Electronic receipt for review about commission.VC have replied as you will get an error message changes will take up 2-3! Profitez-En sur votre iPhone, iPad et iPod touch dodgy courier service ( called courier please which...: Discount codes can only be applied via the chat system is one of the to.

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