capella singapore review

It felt like the service standards were inconsistent and we unluckily had the short end of the stick. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,432 traveller reviews, 3,272 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 … The room was awesome. We look forward to seeing you again. Despite the current strict pandemic measures in place, we had such a great time. a villa, plus champagne was provided to them as well. At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Hotel Capella Singapore (SG Clean) Beachfront. i would really recommend the hotel for business and leisure or family holidays. 1 The Knolls Sentosa Island, Sentosa Island, 098297 Singapore, Singapore Capella Singapore, Sentosa Island: 2,432 Hotel Reviews, 3,272 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. The Capella Singapore offers an inspiring natural setting while providing easy access to Singapore's financial and shopping districts. We were anticipating some quiet time and privacy, though the villa was facing the Capella residences, which also meant dealing with people talking, some road noise, idling vehicles (such as a resident’s Porshe and the Capella shuttle bus) along with some lack of privacy. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. We did mention that we are here for our honeymoon hence of course we entered the room expecting a nice welcome from the hotel in our room. What are some restaurants close to Capella Singapore? Yes, dry cleaning and laundry service are offered to guests. We will definetly chhoose Capella again as our next speical occasion. We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. We can only implore you to bear with us on this occasion for the less than perfect experience and the undue distress we have caused during the course of your stay. Nearby attractions include Fort Siloso (0.3 miles), Floating Bridge at Siloso Beach (0.2 miles), and HydroDash (0.2 miles). We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. Does Capella Singapore offer any business services? We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. A fantastic hotel, great location and very friendly staff. Which room amenities are available at Capella Singapore? It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. Yes, Capella Singapore offers an airport shuttle for guests. Own or manage this property? Prices are calculated as of 11/01/2021 based on … I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Taxes and fees that are shown are estimates only. There are more places to choose from in the Sentosa Island area. It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. See 2,432 traveller reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. It's based on a self-evaluation by the property. What made our experience so good was the amazing service from the staff - Kalai at the pool/Knolls was excellent and so was Murni at Bob’s Bar and Aunty Hoon during breakfast. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The location, away from mainland Singapore, is quiet and relaxed. Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. Largest entry level room by size at 77 sqm. See more questions & answers about this hotel from the Tripadvisor community. Capella Singapore (SG Clean) is rated "Superb" by our guests. Yes, Capella Singapore offers an airport shuttle for guests. Is Capella Singapore located near the city center? Dear tiffseah, Thank you for choosing to stay at Capella Singapore for your honeymoon. Own or manage this property? You can request this in the next step. Property is on or right next to the beach. Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden. We were anticipating some quiet time and privacy, though the villa was facing the Capella residences, which also meant dealing with people talking, some road noise, idling vehicles (such as a resident’s Porshe and the Capella shuttle bus) along with some lack of privacy. However that said, we would expect abit more from a Capella hotel. Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! The very friendly and attentive staffs especially Rina, She gives extra her hospitality service before and during our stay. Taxes and fees that are shown are estimates only. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. Hotel Capella Singapore (SG Clean) Beachfront. Nearby facilities include a golf course, family and kids-friendly attractions. You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. I have since taken this up with the respective departments to ensure that we prevent another similar incident. Please come back whenever you need a relaxing getaway from the city. Yes, dry cleaning and laundry service are offered to guests. See 2,432 traveler reviews, 3,272 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Warm Regards, Fernando Gibaja General Manager Capella Singapore, Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Sentosa Island, Hotels near Floating Bridge at Siloso Beach, Hotels near National Institute of Education. Nearby attractions include Fort Siloso (0.4 km), Floating Bridge at Siloso Beach (0.3 km), and HydroDash (0.4 km). Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. However that said, we would expect abit more from a Capella hotel. Is parking available at Capella Singapore? It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. Reviews of Capella Singapore (SG Clean) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. The whole wedding was just beautiful. Yes, free parking and valet parking are available to guests. Airport shuttle available for an additional charge. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. Does Capella Singapore offer any business services? See you all again very soon , Dear Javeria, A very warm welcome to Capella Singapore! Please see our partners for more details. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! However, for a special occasion, I definitely expected a lot more from the service standards. I attended the wedding of my cousin last Sunday. See 2,354 traveller reviews, 3,220 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. Library lounge area to … Please come back whenever you need a relaxing getaway from the city. Capella Singapore, Sentosa Island: See 2,381 traveller reviews, 3,222 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. While I'm glad to hear that you enjoyed the space that Capella has to offer, I am very sorry to hear that we failed to impress in certain aspects, especially for a special celebration like this one. Yes, it is 0.8 km away from the centre of Sentosa Island. You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. Are there opportunities to exercise at Capella Singapore? Property is on the beach or right next to it. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Is Capella Singapore located near the city centre? Warm Regards, Fernando Gibaja General Manager Capella Singapore. While I'm glad to hear that you enjoyed the space that Capella has to offer, I am very sorry to hear that we failed to impress in certain aspects, especially for a special celebration like this one. Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden. This is the version of our website addressed to speakers of English in Singapore. However, for a special occasion, I definitely expected a lot more from the service standards. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,409 traveller reviews, 3,247 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. We chose the Capella SIngapore as our destination, and the overall experience is incredible. Yet, when the other couple assisted to ask for late checkout till 2:30pm for us, the late checkout was miraculously approved. Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. 1 The Knolls, Sentosa Island 098297 Singapore, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, The grounds are nice, staff are friendly and room is comfortable. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,414 traveller reviews, 3,248 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in … What are some of the property amenities at Capella Singapore? Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. Covid 19 - … Does Capella Singapore have an airport shuttle? Is parking available at Capella Singapore? Nearby facilities include a golf course, family and kids-friendly attractions. I'm sure the team will be very heartened to hear about your praises, especially Rina! Despite the current strict pandemic measures in place, we had such a great time. It was all excellent! I attended the wedding of my cousin last Sunday. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. Special mention to our housekeeper Luca, for keeping our room clean. Capella Singapore, Sentosa Island: 2,392 Hotel Reviews, 3,223 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. We came here for our honeymoon stay for three full nights. In addition, we called to request for a late checkout but were informed that our latest checkout timing is at 1pm. We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. Thank you for your kind words and understanding. Does Capella Singapore have an airport shuttle? We will definetly chhoose Capella again as our next speical occasion. Yes, free parking and valet parking are available to guests. What food & drink options are available at Capella Singapore? Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Architecturally designed by Sir Norman Foster. Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. In addition, we called to request for a late checkout but were informed that our latest checkout timing is at 1pm. Dear AlfredLy, Thank you for returning to your second home! Review of Capella Singapore. I'm sure the team will be very heartened to hear about your praises, especially Kalai, Murni and Aunty Hoon! lovely restaurants and bar. Which popular attractions are close to Capella Singapore? Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. We recommend calling ahead to confirm details. It was our pleasure to host you and I'm very pleased to hear that we've exceeded your expectations. What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. Which room amenities are available at Capella Singapore? Capella Singapore: Capella staycay 2020 - Read 2,408 reviews, view 2,771 traveller photos, and find great deals for Capella Singapore at Tripadvisor. Capella Singapore, Sentosa Island: See 2,409 traveller reviews, 3,247 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. We look forward to welcoming you back as a family soon. They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. Now $509 (Was $̶6̶9̶4̶) on Tripadvisor: Capella Singapore, Sentosa Island. 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